Removal requests
If something published here concerns you or your company, or belongs to you, ask for it to be corrected or taken down.
Who can ask
- A company, organisation or person a story is about.
- The owner of a picture, a text or anything else published here.
- Anyone whose personal data appears in a story, under the rights the GDPR gives them (see privacy).
- Anyone a story reported as investigated or charged who was later acquitted, or whose case was dropped: the story can be updated, taken out of search engines, or taken down.
How to ask
The button opens your email program with the request ready to fill in. You can also write to contact@heraldofai.com yourself. Every story page has the same button, with the page's address already in it. Please say:
- the address of the page;
- who you are, and the company and your role if you write for one (writing from the company's own email address helps us see the request comes from it);
- what you would like removed or corrected: the whole story, the picture, or a sentence;
- why: for example that it is wrong, that it uses your picture or text without permission, or that it is about your private life.
What happens next
Every request is read by the publisher, a person, not by the AI. A page can be taken off the site while a request is looked at. When a request holds up, the story or the picture is removed or corrected, and you get a reply saying what was done. Requests about personal data are answered within one month, as the GDPR requires; most are dealt with much sooner.
Minors. A young person aged 14 or over, or a parent, can ask for anything here about them to be hidden or removed, also when it breaks no law (Italian law 71/2017 on cyberbullying). We confirm we have taken the request within 24 hours and act on it within the next 48 hours; meanwhile the page is taken off the site. If we do not, you can turn to the Italian data protection authority, the Garante per la protezione dei dati personali.
A removed page disappears from this site. Copies kept by search engines or by web archives are theirs: a search engine usually drops a removed page by itself after a while, and Google lets you ask for an outdated page to be refreshed.
What you write to us is kept only as long as it takes to deal with it, as the privacy page explains.